FAQ

What type of materials do you use?

We only use materials of the highest quality - 14k Gold filled and 925 Sterling Silver which are nickel free and hypoallergenic.

What is Gold Filled?

Gold filled metal is a solid layer of real gold that is mechanically boded to a base metal, usually jeweller’s brass. Gold filled has 100x more gold than gold plated jewellery, so unlike plated jewellery, it will not rub off or tarnish easily making it perfect for everyday wear. Gold filled jewellery is an affordable option and the next best thing to solid gold.

How do I figure out my size?

For a comprehensive guide for determining your ring size, please refer to our ring sizing guide here.

For guidance on choosing the right necklace length for you, please refer to our sizing guide here.

Making and shipping times

Forever Aesthetic currently only ships anywhere within Australia. Each parcel is packed with care to ensure there is no damage inflicted to the jewellery whilst its on its journey to you.

Standard shipping around Australia is $9.95 and can take up to 3-10 business days to arrive depending on your location. Please allow up to 7-10 days for me to hand make your items, this time frame does not include delivery.

Jewellery care

All Forever Aesthetic pieces have been handmade using only quality materials so that you can wear them all day, everyday. Proper care and handling of your jewellery can help maintain its beauty and sparkle for years to come. For a detailed care guide for Sterling Silver and Gold Filled products please view our care guide here.

Repairs

Complimentary repairs will be honoured within 30 days of receiving your order. Customer is responsible for shipping costs. All repair requests after 30 days will be assessed on a case-by-case basis and may be subject to a fee as well as a return shipping fee. Please contact us using the contact form to start the repair process.

Any other questions?

Please email hello@foreveraesthetic.com.au